Privacy Policy

  1. Introduction
  2. At PRO-Zdorovie - FZCO, we are committed to protecting your privacy and ensuring that your personal data is handled in accordance with applicable privacy laws, including the UAE Federal Data Protection Law No. 45 of 2021 and the General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website.

  1. Information We Collect
  2. We collect the following types of personal data:
  3. - Contact Information: Name, email address, phone number, and physical address
  4. - Academic Information: Information related to your educational background, course preferences, and enrollment details
  5. - Health Data: Any health-related information you voluntarily provide as part of our wellness services (only with explicit consent)

  1. How We Use Your Data
  2. We may use your personal data for the following purposes:
  3. - To process inquiries and provide educational and wellness services
  4. - To manage your student admissions and applications to partner institutions
  5. - To offer personalized health and wellness advice in collaboration with our partners
  6. - To comply with legal and regulatory requirements under UAE law

  1. Legal Basis for Processing (Under GDPR and UAE Law)
  2. We rely on the following legal grounds for processing personal data:
  3. - Consent: We will request your explicit consent before processing sensitive personal data, such as health information.
  4. - Contractual Obligation: Processing necessary for performing a contract, such as providing educational services.
  5. - Legal Obligation: To comply with applicable laws, including those in the UAE.
  6. - Legitimate Interests: Where processing is necessary for our legitimate interests, such as improving services and securing our website.
  8. Data Sharing
  9. We may share your data with the following third parties:
  10. - Partner Organizations: Including our partners for wellness services
  11. - Educational Institutions: To facilitate your enrollment process
  12. - Payment Processors: To process payments securely
  13. - Regulatory Authorities: If required by UAE law or for compliance with GDPR
  15. We ensure that all third parties adhere to the applicable data protection laws and maintain the security and confidentiality of your personal information.
  17. Data Storage and Transfers
  18. Your personal data will be stored securely on servers located in the UAE. In some cases, we may need to transfer your data outside of the UAE or European Economic Area (EEA). When we do so, we ensure that appropriate safeguards, such as standard contractual clauses or equivalent mechanisms, are in place.

  1. Your Data Protection Rights
  2. Under GDPR and UAE law, you have the following rights:
  3. - Right to Access: Request access to your personal data
  4. - Right to Rectification: Correct any inaccurate or incomplete data
  5. - Right to Erasure: Request deletion of your personal data where applicable
  6. - Right to Restriction of Processing: Request a limitation on how your data is processed
  7. - Right to Data Portability: Receive your data in a structured format
  8. - Right to Object: Object to data processing based on legitimate interests or direct marketing
  9. - Right to Withdraw Consent: Withdraw your consent at any time
  11. To exercise any of these rights, please contact us.

  1. Data Security
  2. We implement appropriate technical and organizational measures to ensure the security of your personal data, including encryption and regular security audits.

  1. Data Retention
  2. We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by UAE law.

  1. Cookies
  2. We use cookies to enhance your browsing experience on our website. You can manage your cookie preferences through your browser settings. For more information, please refer to our Cookie Policy.

  1. Changes to This Privacy Policy
  2. We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date.

  1. Contact Us
  2. If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:
  3. - Email: info@prozdorovie-fzco.com
  4. - Website: https://prozdorovie-fzco.com/
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